Pest Control
Donna insists she has no bug problem and balks at recurring contracts. Reps rehearse the cold approach out loud until 'I'll just grab a spray myself' becomes a signed recurring plan.
The cold approach
The door opens with denial. Reps practice creating urgency and value before the prospect waves them off.
“I don't have a bug problem.”
Objection depth
'I don't want to be locked into a contract,' 'I'll just buy a spray,' 'it's too expensive.' Reps drill the objections that stop the recurring sale.
Scored vs the rubric
Manager view
Track which reps land recurring plans and who needs more reps before they hit the route.
What you'll master
Pest buyers brush you off the same way every time. Rehearse each objection against a realistic voice until the recurring plan feels like the easy yes.
Choose the persona and difficulty.
A live voice call, not a chat box.
A rubric score and what to fix.
See who's ready before they sell.
Field guides